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Data Privacy Overview

 for users/customers residing in the European Union (EU) 

Our Privacy Notice was last updated on 24 May 2018


We/TVB Anywhere (see note below) respect your privacy and are committed to protecting your privacy. TVB Video (UK) Limited and TVB Anywhere Limited are the controllers responsible for the Website, the Service, and for the personal information we collect use and hold about you.

This gives an overview of our Privacy Notice on how we collect use disclose transfer and store your personal data, for a full copy please click here. To incorporate the new privacy law under the General Data Protection Regulation (EU) 2016 /679 which comes into effect on 25 May 2018 (Data Privacy Law). We are working towards enhancing our systems ready for these changes to service our customers residing in the EU.

  1. Data Privacy Law and our approach towards protecting your personal information
  2. Purposes for which we use your personal information
  3. Your Legal Rights
  4. Contact Us

Note: TVB Anywhere is a service provided by TVB Anywhere Limited (a company incorporated in Hong Kong). TVB Video (UK) Limited, an affiliate of TVB Anywhere Limited, is a company incorporated in England with registered number 03025010 whose registered office is at 100 New Bridge Street London United Kingdom EC4V 6JA.


1.         Data Privacy Law and our approach towards protecting your personal information

The Privacy Law protects your privacy and ensures that the personal information that we hold about you is processed fairly and lawfully.

Personal information is data that can identify you, such as your name, address, and contractual details. It does not include data where the identity has been removed (anonymous data). We are obliged to observe the six Data Privacy Law principles when we and our affiliates collect use disclose transfer and store your personal information to ensure the data shall be :-

  • processed lawfully, fairly and transparently;
  • collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with the initial purposes;
  • adequate, relevant and not excessive;
  • accurate and kept up to date;
  • kept in a form which permits identification of the individual for no longer than is necessary;
  • processed in a manner that ensures appropriate security of the personal data.

2.        Purposes for which we use your personal information

We will only use your personal information when the law allows us to.

Personal information which you provide to us or we collect from you or from a third party will be kept securely and will be used for purposes stated when the information is collected. For examples, we will use your personal information in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where we need to progress financial transactions.
  • To allow statistical analysis of information so we can plan the provision of Service:-

-    we will retain your shopping history and use details of the product(s) or package(s) you have previously purchased to make suggestions to you for other product(s) or package(s) that we believe would also be of interest to you.

-    we will retain and evaluate information on your recent visits to our Website and how you move around different web pages (and how you use our Service) for analytic purposes to understand how you use our Website and Service so that we can make the Website (and Service) more intuitive.

-    we will keep a record of programme(s) or package(s) that you have clicked on via the Service, watched, or subscribed and use that information to target advertising to you that is relevant to your interests, which we have identified based on such information.

  • Where it is necessary for our legitimate interests (or those of a third party) and that your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.


Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you. Please see paragraph 2, Section D (how we use your personal data) of the Full Privacy Notice for further details by clicking here.

Where we need to collect personal information by law, or under the terms of a contract we have with you and you decline to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In such event, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

For a description of the purposes we plan to use your personal information, and which of the legal bases we rely on to do so, and what our lawful basis/legitimate interests are where appropriate are set out in the table below paragraph 1.4, Section D (how we use your personal data) of the Privacy Notice, please click here

3.         Your Legal Rights

You are entitled to:

  • Find out what personal information we hold about you,
  • Ask for out of date or inaccurate data to be updated, corrected, erased, or destroyed,
  • Request that we do not use personal information to send you marketing information,
  • Request that decisions about you are not made solely by an automated process,
  • Request that we provide a copy of personal data you have provided to us and in a format which will allow you to transfer the data to another data controller,
  • Request that we cease to process (or suspend processing) your data if you believe that the processing will cause you harm or distress

4.         Contact Us

If you wish to exercise your legal rights in respect of the personal information we hold about you, please contact us by email at or write to the Data Privacy Team at TVB Anywhere, 9th Floor, Main Block, TVB City, 77 Chun Choi Street, Tseung Kwan O Industrial Estate, Tseung Kwan O, Kowloon, Hong Kong.









我們/TVB Anywhere(參見下文附註)尊重你的私隱並承諾保護你的私隱。TVB Video (UK) Limited和TVB Anywhere Limited為對網站、我們的服務、以及對我們收集、使用及持有與你有關之個人資訊負責之控制者。


1. 資料私隱法律及我們保護你的個人資訊的方法

2. 我們使用你的個人資訊的目的

3. 你的法定權利

4. 聯絡我們


附註:TVB Anywhere是TVB Anywhere Limited(一間在香港註冊成立的公司)提供的一項服務。TVB Video (UK) Limited(TVB Anywhere Limited的關聯公司)為一間於英格蘭註冊成立的公司,註冊號碼為03025010,其註冊辦事處位於100 New Bridge Street London United Kingdom EC4V 6JA。

1. 資料私隱法律及我們保護你的個人資訊的方法




  •  獲合法、公正及透明地處理;
  •  為指明、明確及合法目的而收集,及不以不符合最初目的之方式進一步處理;
  •  為足够、切合需要及不過多;
  •  準確及保持更新;
  •  以允許識別個人身份但不超過必要程度的形式儲存;
  •  確保個人資料以恰當安全的方式處理。


2. 我們使用你的個人資訊的目的



  •  如我們需要履行我們即將或已經與你訂立的合約。
  •  如我們需要進行財務交易。
  •  為允許對資訊進行統計分析,以便我們計劃提供服務:─


- 我們將保留你的購物歷史,並使用你先前購買的產品或套裝組合的詳細信息,以向你提供我們認為你感興趣的其他產品或套裝組合的建議。

- 我們將保留和評估你最近瀏覽我們網站以及你如何瀏覽不同網頁(以及你如何使用我們的服務)的資訊,作為分析用途,以了解你如何使用我們的網站和服務,以便我們可使網站(及服務)更加符合直覺。

- 我們將保留你透過服務點擊、觀看或訂閱的節目或套裝組合的記錄,並使用該資訊向你展示與你的興趣相關的廣告,而我們已根據該等資訊確定你的興趣。


  •  如為了我們的合法權益(或第三方的合法權益)需要,而你的權益及基本權利並不凌駕於該等權益之上。
  •   如我們需要遵守法律或監管義務。






3. 你的法定權利



  •  了解我們持有哪些與你有關的個人資訊;
  •  要求更新、更正、清除或銷毀過時或不準確的資料;
  •  要求我們不使用個人資訊向你發送營銷資訊;
  •  要求有關你的決定不完全由自動化過程完成;
  •  要求我們以能允許你向其他資料控制者傳輸資料的方式提供你所提供予我們的個人資料副本;
  •  在你認為處理資料將給你造成傷害或困擾時,要求我們停止處理(或暫停處理)你的資料



4. 聯絡我們


如果你有意就我們持有的與你有關之個人資訊行使你的法定權利,請藉向dataprivacy@tvbihk.com發送電郵或致函TVB Anywhere資料私隱團隊聯絡我們,地址為香港九龍將軍澳工業邨駿才街七十七號電視廣播城廣播大樓九樓。










我们/TVB Anywhere(参见下文附注)尊重你的私隐并承诺保护你的私隐。TVB Video (UK) Limited和TVB Anywhere Limited为对网站、我们的服务、以及对我们收集、使用及持有与你有关之个人信息负责之控制者。


1. 数据私隐法律及我们保护你的个人信息的方法

2. 我们使用你的个人信息的目的

3. 你的法定权利

4. 联络我们


附注:TVB Anywhere是TVB Anywhere Limited(一间在香港注册成立的公司)提供的一项服务。TVB Video (UK) Limited(TVB Anywhere Limited的关联公司)为一间于英格兰注册成立的公司,注册号码为03025010,其注册办事处位于100 New Bridge Street London United Kingdom EC4V 6JA。

1. 数据私隐法律及我们保护你的个人信息的方法




  •  获合法、公正及透明地处理;
  •  为指明、明确及合法目的而收集,及不以不符合最初目的之方式进一步处理;
  •  为足够、切合需要及不过多;
  •  准确及保持更新;
  •  以允许识别个人身份但不超过必要程度的形式储存;
  •  确保个人资料以恰当安全的方式处理。


2. 我们使用你的个人信息的目的



  •  如我们需要履行我们即将或已经与你订立的合约。
  •  如我们需要进行财务交易。
  •  为允许对信息进行统计分析,以便我们计划提供服务:─


- 我们将保留你的购物历史,并使用你先前购买的产品或套装组合的详细信息,以向你提供我们认为你感兴趣的其他产品或套装组合的建议。

- 我们将保留和评估你最近浏览我们网站以及你如何浏览不同网页(以及你如何使用我们的服务)的信息,作为分析用途,以了解你如何使用我们的网站和服务,以便我们可使网站(及服务)更加符合直觉。

- 我们将保留你透过服务点击、观看或订阅的节目或套装组合的记录,并使用该信息向你展示与你的兴趣相关的广告,而我们已根据该等信息确定你的兴趣。


  •  如为了我们的合法权益(或第三方的合法权益)需要,而你的权益及基本权利并不凌驾于该等权益之上。
  •   如我们需要遵守法律或监管义务。






3. 你的法定权利



  •  了解我们持有哪些与你有关的个人信息;
  •  要求更新、更正、清除或销毁过时或不准确的数据;
  •  要求我们不使用个人信息向你发送营销信息;
  •  要求有关你的决定不完全由自动化过程完成;
  •  要求我们以能允许你向其他数据控制者传输数据的方式提供你所提供予我们的个人资料副本;
  •  在你认为处理数据将给你造成伤害或困扰时,要求我们停止处理(或暂停处理)你的数据



4. 联络我们


如果你有意就我们持有的与你有关之个人信息行使你的法定权利,请藉向dataprivacy@tvbihk.com发送电邮或致函TVB Anywhere数据私隐团队联络我们,地址为香港九龙将军澳工业邨骏才街七十七号电视广播城广播大楼九楼。